Privacy policy

At The Board Wolf, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our Shopify store or make a purchase.

1. Information We Collect:

  • Personal Information: When you place an order or register on our website, we collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: We also collect non-personal information, such as your browser type, device details, IP address, and browsing patterns on our website.
  • SMS Tracking: If you opt-in for SMS tracking, we collect your mobile number to provide order status updates via text messages.

2. How We Use Your Information:

  • Order Processing: To process and fulfill your orders, including billing, shipping, and handling returns.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing Communications: To send you updates about new products, promotions, and special offers if you've opted in to receive these communications.
  • SMS Tracking: To provide you with order status updates and shipping notifications via SMS.
  • Website Improvement: To analyze trends and improve our website, products, and services.

3. Sharing Your Information:

  • Shopify and Service Providers: Your information is shared with Shopify for order processing and secure payment handling. We also share it with trusted third-party service providers who assist us with marketing, analytics, and logistics. These parties only access the data needed to perform their specific tasks.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and policies, or protect the rights and safety of The Board Wolf and its customers.

4. Data Security: We implement encryption and secure data storage to protect your information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

5. Your Choices:

  • Marketing Communications: You can unsubscribe from marketing emails using the link provided in those messages or by contacting customer support.
  • SMS Tracking: You can opt out of SMS updates by replying "STOP" to any SMS message from us or by contacting customer support.
  • Account Information: You can review, update, or delete your account information by accessing your profile or contacting customer support.

6. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can disable cookies via your browser settings, but this may affect your ability to use some features.

7. Changes to This Policy: We may modify this privacy policy at any time. Changes will be posted on our website, and your continued use of our services indicates acceptance of these changes.

8. Contact Us: If you have any questions about our privacy practices, please contact us at info.theboardwolf@gmail.com.